We strive to provide you, our customer, with the highest quality and largest selection of Bridal
Headpieces, Tiaras, Veils and Accessories. Your satisfaction is our utmost concern.
If you purchase a product from us and it does not meet your needs, we'll gladly exchange it for
another product from our extensive collection. Refunds will be given for products which do not meet
your complete satisfaction.
To receive a refund or exchange for products purchased from us, the following conditions apply:
(1) You contact us via E-mail at sales@bridesunlimited.com.au within 7 days of receipt of your order and we
will provide you with a Return Authorization Number (RAN) via email,
(2) The product is returned to us unused and in original condition and shipped back to us (postmarked) within 7 days from when you received your order,
(3) The RAN provided to you is written clearly on the box (preferably next to the shipping address).
Shipping costs cannot be refunded.
Please note that our refund policy does not apply to veils.
Earrings are also not returnable due to personal hygiene policy.
Discounted items from the Bargain Corner section are also not returnable.
To ensure the highest possible quality, we fully inspect each item before shipping. We fully
guarantee all of our products to be free from factory defects and workmanship. If any product is found
to be defective, or has been damaged in shipping, we will exchange. Refunds or credits will not be given
for products used or with damage caused by customer misuse or neglect.
|