Terms & Conditions
 
 
  • All orders are subject to confirmation by Brides Unlimited. You will get an email (sent to the web address stated by you) with all the details of your order and order No.
  • There are times when even normally in-stock items are sold out and will have to be ordered. In such cases, it is our policy to contact the customer via email with an approximate availability date, so that the customer can make a decision to either wait until the style becomes available, to choose another style or cancel the order.
  • Cancellations will be accepted within 3 days of the order. All cancellations must be done via email or fax (so we and the customer have a written copy of the cancellation and the date such cancellation was requested).
  • All prices on this website are shown in Australian dollars and include GST. Prices are subject to change without notice.
  • By using this Site you are governed by our Terms and Conditions and we ask that you agree to them for every order you make.
 
 
We strive to provide you, our customer, with the highest quality and largest selection of Bridal Headpieces, Tiaras, Veils and Accessories. Your satisfaction is our utmost concern.

If you purchase a product from us and it does not meet your needs, we'll gladly exchange it for another product from our extensive collection. Refunds will be given for products which do not meet your complete satisfaction.

To receive a refund or exchange for products purchased from us, the following conditions apply:

(1) You contact us via E-mail at sales@bridesunlimited.com.au within 7 days of receipt of your order and we will provide you with a Return Authorization Number (RAN) via email,
(2) The product is returned to us unused and in original condition and shipped back to us (postmarked) within 7 days from when you received your order,
(3) The RAN provided to you is written clearly on the box (preferably next to the shipping address).
Shipping costs cannot be refunded.

Please note that our refund policy does not apply to veils.
Earrings are also not returnable due to personal hygiene policy.
Discounted items from the Bargain Corner section are also not returnable.


To ensure the highest possible quality, we fully inspect each item before shipping. We fully guarantee all of our products to be free from factory defects and workmanship. If any product is found to be defective, or has been damaged in shipping, we will exchange. Refunds or credits will not be given for products used or with damage caused by customer misuse or neglect.
 


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